Booking a mock exam
Booking is three steps: choose a type → choose a session → confirm.
1. Choose an exam type
From your dashboard, start a booking and pick the exam type:
- Situational Judgment
- Clinical Skills
- Mini-mock
Each type draws on its own credit, with a shared-credit fallback — see Credits & tokens.
2. Choose a session
You will see the sessions available for that type, with their date, time, location and remaining capacity.
Sessions you do not see are filtered out for a reason:
- the session is full,
- the session is not active yet (some are scheduled to open later), or
- the session is at a location that is not offered to you.
3. Confirm
Confirm the booking. The credit is deducted and the seat is reserved in the same operation — there is no window in which one has happened and the other has not.
You will land on a confirmation page and the booking will appear under My Bookings.
What can go wrong
| You see | What it means | What to do |
|---|---|---|
| Insufficient credits | No specific credit for that type and no shared credits either | Contact an administrator to review your balance |
| Session full | The last seat went while you were choosing | Pick another session — capacity is enforced at the moment of booking, not when the list was drawn |
| Session expired | Your sign-in expired mid-booking | Sign in again and retry; no booking or credit was consumed |
Capacity is checked when you confirm, not when the list is rendered. If two students confirm the last seat at the same moment, exactly one succeeds. This is deliberate — it is what prevents an over-booked session.
Cancelling or changing
There is no "reschedule" action. To move to a different session: cancel the booking, then book the new one. Cancelling returns the credit, so the new booking can spend it.
An Active booking can be cancelled; a Cancelled or Completed one cannot. See
Booking statuses.